Unlock the full potential of your team with AI + Agentforce.

Tailored training programs to equip your team with the AI knowledge and skills to deploy AI agents at scale on the world's #1 CRM platform.

AI skills are critical for success in the cloud. 

With the rise of AI, employers are demanding more of their teams. Gaining a strong foundation on AI knowledge is critical to professionals in tech who aim to unlock business value with AI.


Salesforce delivers trusted and scalable AI grounded in the fabric of the Salesforce Platform.

Learn more

"By 2028, 33% of enterprise software applications will include agentic AI, up from less than 1% in 2024, enabling 15% of day-to-day work decisions to be made autonomously."


Gartner Insights Report, 2024

Agentforce: AI agents on the world's #1 CRM.

AI agents are a type of artificial intelligence (AI) system that can understand and respond to customer enquiries without human intervention.


They are created using an agent builder, like Agentforce and rely on machine learning and natural language processing (NLP) to handle a wide range of tasks.

Learn more

Build and customise AI agents for any job.

In Agent Builder, you can customise an out of the box agent to any industry and any use case. You can create a job to be done by your agent by defining topics, which include natural-language instructions and additional guardrails.

Our AI + Agentforce Training Programs.

At Blue Road Academy, we solve skills gaps and talent shortages so that every one can harness the transformative power of cloud technology and AI.

AI & Cloud

Foundations


Location:

The Netherlands

(Amsterdam & Rotterdam)



Start Date:

27 October 2025

2 weeks | 8 hours per week | Classroom based | 10 participants

  • Gain a strong foundation of AI knowledge and tools available. No previous AI experience required.


  • Learn AI theory, covering topics such as LLMs, ML, AI ethics, and applications of AI.


  • Learn to how AI chatbots and AI agents working using open libraries.


  • Understand core concepts of cloud computing, object oriented programming, and automation.

Salesforce Platform

& Agentforce



Location:

The Netherlands

(Amsterdam & Rotterdam)



Start Date:

27 October 2025


2 weeks | 8 hours per week | Classroom based | 10 participants

  • Implement your AI & Cloud Foundations knowledge in a hands-on, practical setting using Agentforce.


  • Build Flows, use Prompt Builder and Agent Builder to build and deploy Sales Cloud and Service Cloud Agents.


  • Dive into the core concepts of Salesforce Agentforce Architecture and the Einstein Trust Layer.


  • Implement Data Cloud and discover how RAG can extend the capabilities of Agentforce.

AI & Cloud Foundations + Salesforce Platform & Agentforce

Complete technical training combining AI knowledge and practical skills on the Salesforce Platform.

4 weeks | 8 hours per week | Classroom based | 10 participants

Why learn with Blue Road Academy?

We envision a future where every company maximizes investment in their workforce and cloud technology to navigate the changing world of work.

  • Authorized Salesforce technical and professional workforce development partner since 2019.


  • All our training programs are led by experienced instructors and delivered in the classroom to ensure effective learning and participant outcomes. 


  • Dedicated provider to diverse participant and teams - age, technical level, language, migration background, and professional experience.


  • Offering comprehensive training curricula with hands-on exercises, team challenge, labs, and end-to-end business case studies that have been delivered to 550+ participants across 6 countries.


  • Globally recognized certification preparation, knowledge checks, quizzes, and mock exams - participants achieve a 95%+ Credential rate.


Register now

Join our classroom training programs and let's level up on AI + Agentforce together!

Contact Us

Salesforce Academy Questions

  • Am I eligible for this program?

    You are eligible to participate in this program if you meet the following criteria:

    • You are a newcomer with or without a forced migration background
    • You have received a temporary or permanent  residence permit and the right to work
    • You reside in the country where the program takes place
    • You are currently under or unemployed

  • What happens after I apply?

    If you meet the eligibility requirements, we will reach out to you as soon as possible for an initial phone interview. 

  • Is my place in the program guaranteed?

    Due to the overwhelming amount of applicants you may not be offered an interview. We can only accept approximately 12 participants for each training program. During the interview process, we will learn more about your motivation and ambitions to ensure you are the best fit for the program. 


  • How much does the program cost?

    Thanks to our partners and supporters, we can offer the training to you at no cost. We will also cover your travel expenses (if needed) and cover the costs of the Administrator exam registration.


  • Do you offer a job guarantee?

    There are no guarantees in life and we are no exception. We do not and cannot gaurantee that you will find a job after completing our training program. If you do successfully complete the program, your CV and profile will be sent directly to our partners and network of employers. We will also do everything we can to help you apply to jobs and prepare for interviews, both within and outside of our network. 


  • Do I get a contract or enrollment letter if I am accepted?

    Yes, you will receive both. As part of your participation in one of our  training programs, you will enter into a Participation Agreement and you will receive an Enrollment Letter to confirm your place in the program. 

  • What is the format of the program?

    The intensive, in person program comprises of 4 phases over a period of 12 months. The first phase is 3 months of classroom-based technical training. The second phase is 2 months of in-person workshops on job skills and career readiness. The third phase is 3 months of work experience through clientprojects and traineeships. The fourth phase is 3 months of career match making towards a full-time role. 

  • Where do the trainings take place?

    All training sessions are held in person. An exact location wll be determined for each training program. Virtual training or virtual attendance are not possible.

  • Why don't you ask for my resume or degree?

    We are more interested in your motivation and commitment to the program. We believe anyone can learn what we teach regardless of background or degree. 

  • How can I prepare for this program?

    We highly recommend you creae a plan for yourself, your career goals, and how this program fits within your plans. We also recommend you start learning about Salesforce anytime prior to the training: https://www.salesforce.com/products/what-is-salesforce/ 

  • Who can I reach out to if I have questions?

    You can reach out anytime to hello@blueroadacademy.com or send us a message through the Contact Us form.